hey there, please forgive me if i was terse the other day. i sense you're really frustrated and i didn't mean to add to it.
i don't know (because i haven't been there) what the pastor's saying. i do agree merely walking an aisle without a heart change doesn't make anyone a Christian. i believe when you referenced "the narrow path", you were talking about this?
Enter through the narrow gate; for the gate is wide and the way is broad that leads to destruction, and there are many who enter through it. For the gate is narrow and the way is constricted that leads to life, and there are few who find it. (Mt 7:13-14)
what the Lord is telling us is that there are lots of ways to get to hell, and only One Way to avoid it. HE is the narrow gate; we must enter by Him. does that make sense?