So I am at school right?, and today I decided to order Taco Bell; the Big box value meal with an up graded chilli cheese fries, so I put in the instructions to come to the doors in the C building Student Lounge and to use the doors across from E building and as I am checking the timer thing it's telling me the guy would be here in 2 minutes. So I go to the doors to wait. The guy shows up and uses the main doors where the busses stop. So I hobble over because I have a sore foot and turns out the guy isn't familiar with the buildings because he usually delivers to the Dorms. If that isn't funny enough, They put ice in the drink I requested "no ice" and then they forget to put a fork in the bag for the chilli cheese fries and a straw for the pop. So I am eating chilli cheese fries as a finger food and drinking with out a straw from the fountain drink cup.
Ironically my Tourism program falls under the hospitality curriculum and the E building is the Hospitality Department. How do you forget forks and straws in a delivery order?
Taco Bell has some weird human resources policies. They were probably running around like chickens because they are not allowed to have enough people on the clock to deal with real business.
Once upon a Time, on a really busy day at McDonald's, I got a lunch break and went across the street to Taco Bell for lunch. I only get half an hour for lunch, and by the time I got my simple two burrito order it had burned up about 26 of those minutes. There were only six people working there. For reference, at the time we had 19 people on the McDonald's time clock, and we were using every one of them to get food out the door.
I happened to see their district manager a little bit later and I knew her because she used to be a McDonald's district manager. I mentioned they could use a little bit of help in there. She said they are not allowed to have more than six people on the time clock, even during peak hours.
You can do what you want I guess, it's your business. But you won't be getting any more of my business, at least not during busy times.
We may have had more than three times the people on the clock, but we were slamming orders out and taking in money hand over fist. They were struggling to get orders out at a snails pace. Reckon who was making more money?
I feel sorry for the actual store employees though. They have to deal with a lot of attitude from impatient customers. I tried my best not to give them any more attitude to deal with, but I sure was impatient too.