You posted 14 minutes ago. You posted in the teen section, which is not a heavily used section, and therefore takes longer to get responses. You posted later at night. During a holiday season. You posted on a subject that is fairly common.
The forums are not real time. Responses can take a few minutes or a few hours. If you are expecting immediate answers then you should not be in the forums.
You can try the chat rooms, but they are often busy and it's easy to be overlooked. What i suggest is stop being impatient and demanding and give people more than a few minutes before throwing a tantrum that you aren't getting the attention you demand.
Oh look, less than 20 minutes and someone has already answered your original post. See, it just takes patience.
Also people join this site for many reasons, not just to seek help.