I liked the video for it's depth of going into the topic. I try to keep a balanced perspective about CCM. It's a pointer towards Christ, and we never know how a particular song might help someone in a time of need. This world is a dark place, and sometimes a song can make all the difference for someone, even if it's not that important for people who are having a living relationship with Jesus.
Part of the reason I feel compelled to write worship music is that I feel there is a lack of 'new' worship that is as true as the old worship from the 70's and 80's.
Some of those old songbooks I have are just pure fire for my soul. But the styles of the songs are a little dated. My kids say it's 'cringe' (even though they love God) so someone needs to write new songs with the same depth that have the right modern style for today's worshipers.