So I'm admitting that I am, somewhat, of a Karen. I guess it depends on what your definition of "Karen" is. Here's one soft example of what I mean.
My sister and her boys were visiting so we took everyone out to a nice restaurant by the water. Granted it was busy so we knew we were going to have a wait. But it seemed to me that people that were buying alcohol were getting served faster. I get they make more money off those customers. So we waited what I felt was an appropriate amount of time and then I stopped our waitress and asked about our food. She went inside and came back with the food for my table but not for my sisters table, which sat her, her husband, my nephew and his friend. So I overheard my nephews friend say "Karen" and I turned and said " Yes my dear, but I have a full stomach, and you do not!"
My family says I get the "golden ticket" and sometimes I do. I'm not nasty, I don't complain over every little detail, I don't put hair in my food. But as I tell my husband, who would almost be dead before he complained, we lost customer service because people didn't want to seem like complainers. But there is a time to complain I believe, although I'm not sure that's the right word. I feel like if I'm spending my hard earned money at your place of business, I expect a certain standard. I have written of bad experiences online, and I have called stores and managers. I'm always polite, but very direct. Yes, I have gotten several golden tickets, but I don't do it for that reason. I feel like a company needs to know if their business isn't being handled properly and service is poor and I'm giving them a chance to correct it. I've done this for different reasons, it may be a restaurant, a hotel room, a policy issue. Most people working do not even know what the company policy is. I feel like I'm being helpful. I have several stories about how a positive change came from speaking up.
Ok, so is anyone with me? Do you have a Karen in you? Or are you the type that would never complain. I don't feel like I'm wrong, though I'm sure someone here will say I am. If so, explain why you think so. Do you think it's ok to speak up in a polite manner if the food or service is bad, or would stay quiet and just put up with it? I'm interested to know.
My sister and her boys were visiting so we took everyone out to a nice restaurant by the water. Granted it was busy so we knew we were going to have a wait. But it seemed to me that people that were buying alcohol were getting served faster. I get they make more money off those customers. So we waited what I felt was an appropriate amount of time and then I stopped our waitress and asked about our food. She went inside and came back with the food for my table but not for my sisters table, which sat her, her husband, my nephew and his friend. So I overheard my nephews friend say "Karen" and I turned and said " Yes my dear, but I have a full stomach, and you do not!"
My family says I get the "golden ticket" and sometimes I do. I'm not nasty, I don't complain over every little detail, I don't put hair in my food. But as I tell my husband, who would almost be dead before he complained, we lost customer service because people didn't want to seem like complainers. But there is a time to complain I believe, although I'm not sure that's the right word. I feel like if I'm spending my hard earned money at your place of business, I expect a certain standard. I have written of bad experiences online, and I have called stores and managers. I'm always polite, but very direct. Yes, I have gotten several golden tickets, but I don't do it for that reason. I feel like a company needs to know if their business isn't being handled properly and service is poor and I'm giving them a chance to correct it. I've done this for different reasons, it may be a restaurant, a hotel room, a policy issue. Most people working do not even know what the company policy is. I feel like I'm being helpful. I have several stories about how a positive change came from speaking up.
Ok, so is anyone with me? Do you have a Karen in you? Or are you the type that would never complain. I don't feel like I'm wrong, though I'm sure someone here will say I am. If so, explain why you think so. Do you think it's ok to speak up in a polite manner if the food or service is bad, or would stay quiet and just put up with it? I'm interested to know.
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