That article made some pretty good points.
You might want to make it more clear that there is an article link to click on. Some people will probably miss that "Loneliness" is a hyperlink and think you are just starting a thread with a one-word opening post.
For everybody else, this is the link:
https://churchleaders.com/outreach-...lrWtUO6QfcM__p6ahLkzXKbRPJ3pGAHMY58-Yuj8dTZuw
What the author called "active listening" is important, and something you don't come by naturally. You gotta practice it. Most of all it takes actually caring about what the person is saying, not just patiently waiting until he runs out of stuff to talk about. You have to love somebody before you get the information most people use to decide whether they will love a person.
My grandmother was a master at it. She could go over and sit down beside a visitor at our church and start a conversation, and on her side it would be mostly listening, with a few questions here and there, and make new people feel like she had known them for years.