Call to post Reviews on Android/Google store

People that use the chats and people that post in the forums are mostly two separate groups of people. Not too likely you'll convince forum posters to build up the chat app.
Also people getting banned left and right by a long standing rule that three users can agree to ban someone. Complaints about unfair bans have been coming in since this was implemented, yet it's still allowed to continue unchecked.
It's rating is what it is because of the way its ran. Try posting a bunch of the reviews as well. The long list of reviews talking about being bullied, racism and random bans.